When we are not performing the work on the client’s network, our systems reside on the Google Cloud Platform (GCP), which adheres to best practices in physical and data security.

As part of our program to achieve SOC 2 compliance, we engaged an outside firm to perform an evaluation of our security profile and have implemented new measures to strengthen safeguards. Click here for a more detailed discussion of our secure data practices.

For example, we recently implemented a comprehensive security system that not only protects our cloud-based network but also safeguards the remote operator workstations and includes an automated patch management system.

Further, we perform background checks on all staff, and each operator signs a contractor service agreement which includes clauses regarding confidentiality and privacy to keep your data safe.